Coinbase has been around long enough to make a name for itself. The digital currency wallet and exchange has so far been considered as a yardstick, against which all the exchanges and wallet services are matched. However, the leading digital currency wallet platform seems to be having some growing pains which has left a trail of disgruntled customers.
Since Coinbase announced the launch of its GDAX exchange platform, many users have started voicing their displeasure about their experience with the platform on various social platforms. GDAX is a cryptocurrency exchange where one can trade bitcoin and ether. As the company continues to work on integrations, KYC and AML processes, many users are finding themselves either having their account disabled or limits imposed on their activities. If that’s not bad enough, the customers seem to be having problems reaching out to the platform’s customer support team.
These complaints have started to show Coinbase in a negative light, especially at the time when industry experts expect the digital currency company to lead the Bitcoin revolution. According to few posts on leading social media platforms,