The blockchain technology and A.I-based financial applications have quickly become the main source of interest of banks and major financial institutions globally. Recent studies and research demonstrate that the increasing demand for the blockchain technology may have been developed due to the banks’ fear of fintech and emerging innovative services.
According to the 2016 World Retail Banking Report, around 62% of young adults are using fintech products and services instead of traditional bank accounts and services. More interestingly, young adults have also showed their disapproval of traditional banking services, as the majority of the surveyed millennials stated that they don’t plan to stay with their banks or payment platforms in the near future.
The 2016 World Retail Banking Report is a solid evidence which shows this generation’s clear preference of innovative financial services and products over banks, due to their enhanced efficiency and low costs.
As a response, banks have begun to establish research centers and fintech development groups since early 2015 to develop and create their own innovative fintech and applications for their existing customers.