Customers of GAW High Speed Internet, the ISP linked to now-defunct cryptocurrency mining company GAW Miners, are reportedly experiencing broad service outages.
As reported by regional news service VTDigger, users in the Brattleboro area of Vermont have lost access to email accounts, and GAW HSI staff are reportedly unresponsive to complaints.
The news comes months after services outages in Massachusetts occurred, during which phone access for small business customers of GAW HSI was cut off. Service was later restored for some of those affected customers.
GAW HSI owes Vermont $18,018 in disbursed grant funds that were never used, an amount the state Attorney General’s office is currently seeking. According to VTDigger, that office issued two letters seeking repayment in April and May.
State telecommunications official Jim Porter told the news service that the ISP has been on the radar for years owing to service issues, noting:
“For a couple of years we have believed they have provided subpar service. As we look at our connectivity map we want to increase speeds in targeted areas where GAW is the provider. We have known them to be a problematic provider for two to three years.”
Customers in the state have been advised to contact